How long does it take for me to receive my order?
We process orders within 48 hours and delivery usually takes 1–3 business days depending on your location. Outlying areas can take a bit longer.
How do I track the status of my order?
Once the order is packed and the courier is booked you will be sent tracking details from the courier to track your order.
Do you ship to my country?
Our courier ships within South Africa only.
What is your returns policy?
Please see our Policies page.
My order arrived damaged
We take great care to pack our products securely, but if something does arrive damaged, please email us pictures so we can investigate.
How do I receive customer support?
Please use the contact form on the Contact page to send us a message.
Can I change or cancel an order after I’ve submitted it?
If the order has already been shipped, please refer to our Policies page and then contact us via email. If the order has not yet shipped, please contact us via email.